Customer service that answers itself

Obelisk reads your support inbox, checks every email against your real orders and writes the reply. You approve it, or let it send the safe ones on its own.

• It knows the order. Every reply is written with the customer, the order, the fulfilment and the tracking in front of it. Never with an invented date.
• It learns how you answer. Teach it a rule once and it applies it to every case like it, in your words and your tone.
• It stops when it should. Refunds, cancellations and angry customers always wait for you. That line never moves.